Last Updated: February 18, 2026
1. Who We Are
LingoToy operates the website lingotoy.com. We are committed to protecting your privacy and handling your data responsibly.Contact:support@lingotoy.com
2. Information We Collect
We collect the following personal information when you place an order or contact us:
• Identity: Name
• Contact: Email address, phone number
• Address: Full shipping and billing address
• Payment: Payment details (processed securely by third parties — we do not store your full credit card information)
• Technical: IP address, browser type, device information via cookies
• Order History: Purchase records and preferences
3. How We Use Your Information
We use your data to:
• Process and fulfill your orders
• Communicate about your purchase (shipping updates, support)
• Comply with legal obligations (tax, accounting)
• Improve our website and services via analytics
• Prevent fraud and secure our platform
We do not use your data for email marketing.
We will only contact you regarding your order unless you explicitly opt-in to future communications.
4. Legal Basis for Processing (GDPR)
We process your data based on:
• Contract performance — To fulfill your purchase
• Legal obligation — Tax and accounting requirements
• Legitimate interest — Fraud prevention and website security
• Consent — Where explicitly provided (e.g., analytics cookies)
5. Data Sharing with Third Parties
We share your data only with necessary service providers:
• Shopify — E-commerce platform. Receives all order data.
• Shopify Payments — Payment processing. Receives payment details.
• PayPal — Alternative payment method. Receives payment details.
• iDEAL — Alternative payment method. Receives payment details.
• Zendrop — Order fulfillment and shipping. Receives name, address, phone number, and order details.
• Google Analytics — Website analytics. Receives IP address and browsing behavior (anonymized).
• Shipping carriers — Delivery services. Receives name, address, and phone number.We do not sell your personal data to any third parties.
6. Children's Privacy (COPPA Compliance)
Our product is designed for children ages 2-6, but our website is not directed at children under 13.
• We do not knowingly collect personal data from children under 13
• If you believe we have inadvertently collected such data, contact us immediately for deletion
• Parents/guardians: You may review, delete, or refuse further collection of your child's information by contacting us
7. Cookies and Tracking
We use Google Analytics to understand how visitors use our site. This collects:
• Pages visited and time spent
• Referral sources
• Device and browser information
Your choices:
• You can disable cookies in your browser settings
• You can use Google's opt-out browser add-on for AnalyticsWe do not use tracking for advertising purposes (no Meta Pixel, no TikTok Pixel).
8. Data Retention
We retain your personal data for:
• Active customers: Duration of our business relationship
• Tax/accounting records: 7 years (legal requirement)
• Inactive accounts: 2 years after last purchase, then deleted
9. International Data Transfers
Your data may be transferred to and processed in:
• United States (Shopify, Google)
• China (Zendrop fulfillment)
• European Economic Area (payment processors)We ensure appropriate safeguards are in place for all international transfers.
10. Your Rights
Depending on your location, you have the right to:
• Access — Request a copy of your data
• Correction — Update inaccurate information
• Deletion — Request deletion of your data (subject to legal obligations)
• Restriction — Limit how we use your data
• Portability — Receive your data in a structured format
• Objection — Object to certain processing activitiesTo exercise these rights, email support@lingotoy.com. We respond within 30 days.
11. Data Security
We implement appropriate technical and organizational measures:
• SSL encryption on all data transfers
• Secure payment processing (PCI compliant)
• Limited access to personal data within our team• Regular security reviews of third-party providers
12. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date. Significant changes will be notified via email.
13. Contact Us
For privacy-related questions or to exercise your rights:
Email:support@lingotoy.com
Response time: Within 48 hours
